Salon 1804

10153 W Colonial Dr., Ocoee, FL 34761

Policies

No show Policy

By booking, you authorize this business to charge your credit card a No-show fee of up to 100% of the scheduled value should you miss your visit without proper notification.

Cancellation Policy

You will not be charged if you cancel your appointment 24 hours before your appointment starts. Otherwise, you will be charged 25% of the service price for late cancellations and 100% for no shows.

Refund/ Return Policy

All of our packages, auto-pays, and gift certificates are not transferable to other guests, and cannot be combined with other discounted offers. Also, we do not offer cash refunds for our packages, auto-pays, or gift certificates, however we will honor an equal exchange (credit) for other services within our facilities.

Credit card

To secure appointment 

Timeliness

If your late to your appointment 

Adjustment

If you’re unhappy with your hair. We need to be notified within 48 hours from your service date. 

Appointment changes

As we manage our schedule, we may need to change your appointment time slightly, between 15 and 30 minutes, due to the limitations of online booking. We will be in touch if that becomes necessary. Thanks for your understanding!